A small business is like a guppy in the shark-invested waters of a tough economy, but L & M Tours is a neighborhood success story that has stayed afloat and prospered for 15 years.
The Bay Ridge bus-tour operator and full-service travel agency celebrated its milestone anniversary on Jan. 11 with a dinner for workers and customers at J. King Seafood Palace in Sunset Park. The fete featured prizes, an open mic for aspiring talent, and a magician, a singer, and a DJ providing additional entertainment.
“It was a good turn out!” said travel agent Sue Huie.
The revel was a way of thanking staff and patrons for their dedication while inviting new customers aboard, said owner Qua Liang, whose company is a go-to spot for booking a cruise, a flight overseas, a charter bus for a special event, or a day or overnight trip to a popular destination across the country, with citywide pick-ups available on request.
“We’re in business this long because of our good customer service, and because we come up with new tours and convenient deals,” Liang said.