Boerum Hill post office moving package pick-up to different zip code


Parceling it out! Boerum Hill post office moving package pick-up to different zip code

Brooklyn Paper
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Call it postage and mis-handling!

Boerum Hill residents will soon have to trek to an entirely different zip code to retrieve missed packages when the Times Plaza post office relocates on Jan. 17, and locals are already stamp-ing their feet about the long walk.

“You’re kind of screwed if you don’t get your package the first time,” said resident Bill Harris. “It’s a big inconvenience — you have to walk all the way up to Flatbush and cross two more long streets.”

The 11217 postal depot at 542 Atlantic Ave. between Third and Fourth avenues is closing its doors on the red-letter day of Jan. 13 and moving across the street to 539–541 Atlantic Ave. the following Tuesday, according to a Postal Service spokesman Xavier Hernandez. But parcel pickup won’t ship off to the new location — that service is being signed, sealed, and delivered to the office’s annex on Dean Street between Carlton and Vanderbilt avenues in Prospect Heights, which is part of the 11238 postal code.

Locals will still be able to buy stamps and boxes, use parcel lockers, and access post office boxes at the new Atlantic Avenue outpost.

The approximately 12-minute walk from Atlantic Avenue to Dean Street — based on some back-of-the-envelope calculations — is especially onerous because locals complain that postal workers leave slips for missed deliveries even when they’ve been home all day, according to one local leader.

“I think people are going to react poorly to this because the number one complaint we get is that package delivery doesn’t work,” said Community Board 2 district manager Rob Perris. “On a regular basis, we hear from people saying ‘I received a notice saying they tried to make a delivery and I was here.’ ”

Hernandez said only that the services are being split for “operational reasons” but could not elaborate on what those are.

The move has been in the works for three years. Postal officials originally wanted to move the entire operation to the Dean Street space in 2015, but cancelled that plan after realizing it would be in the wrong zip.

They tossed up several other locations, including one on Flatbush Avenue in Park Slope and another on Atlantic Avenue that ended up being rented out by walk-in health clinic City MD, according to Perris.

The current Times Plaza post office is notorious for its long lines and crummy service, according to Harris, so there might actually be a silver lining to splitting up package pick-up and retail services after all.

“People are so disgusted with the services at Times Plaza over many years I think there might only be two responses — one is that perhaps the service will get a little better, and secondly that the new storefront will be so small, it won’t be able to contain the long lines,” he said.

Hernandez noted that one way locals can avoid the expedition to the hinterlands of 11238 is to go online and reschedule any package deliveries they definitely won’t be around for.

The Times Plaza post office management could not be reached for comment.

Reach reporter Lauren Gill at or by calling (718) 260–2511. Follow her on Twitter @laurenk_gill
Updated 10:17 pm, July 9, 2018
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Reasonable discourse

Sid from Boreum hill says:
The usps needs to do what ups does. Start dropping off packages at a local store.I know there are issues to such a drop off because the local storefront usps employees but the usps has worked that out before. Btw the post office also needs to stop leaving packages when they get no answer too. We have had too many packages stolen. Amazon directs that packages be left if no answer...and those are delivered by usps.
Jan. 5, 2017, 9:32 am
Sid from Boreum hill says:
...Because the store are not usps employees...
Jan. 5, 2017, 9:34 am
Lynda Field from Park Slope says:
The online scheduling of redelivery of USPS packages is also a joke. I have tried it a number of times and they NEVER redeliver. I also can't get them to come out to put "USPS approved locks on mailboxes either. The only recourse is I complain to Amazon or other vendors every time they ship USPS and tell them I will not order from vendors that ship that way. I suggest to mason they offer options for delivery. I always get a slip even when I am home!
Jan. 6, 2017, 8:47 am
Tyler from pps says:
Yeah, that "reschedule" a package delivery suggestion must have been a joke, right? They can't even figure out how to do a delivery without any complicating steps... heck, they can't even seem to organize undelivered packages at the post office, so when you wait in line for an hour there's still a good chance the person behind the counter will say they don't have it/can't find it.

I've lived in 4 zip codes in Brooklyn and had the "pleasure" of picking up packages at all of them. It's a sh*t show. Unfortunately, most people have always lived here and don't know it can be different (same federal agency, same unions, just not Brooklyn).
Jan. 6, 2017, 10:06 am
blogger Bill from Boerum Hill says:
Yesterday clocked 1.0 mile from Hoyt/Dean to
new facility. No bus service, so walk, bike or taxi
there and back. USPO badly blew their chances,
failing to act as many locations slipped from
their feeble grasp. Now, we all suffer. Shame on
them say all.
Jan. 6, 2017, 10:30 am
old time brooklyn from slope says:
my sister's ex is a po guy andi tip the local po guy - always get my stuff
Jan. 7, 2017, 12:34 am
CB of GAP from Park Slope says:
I recently went to that post office and was appalled by how filthy it was. I shouldn't have been a surprised though, given that when my wife called to ask why mail wasn't delivered to our building that day, the postmistress replied: "Yes, but you got mail yesterday, didn't you." So much for the USPS.
Jan. 7, 2017, 4:41 pm
Susan McCaufield from Brooklyn Heights says:
It's just like the movie Jeffery MaGuire - show me da money!!!!
Jan. 7, 2017, 9:13 pm

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